DataInbox connects data from your website and business systems with internal and external messages. Your rules determine which information people and AI agents may use and share, which tasks agents may perform and when a person decides.
Box It Challenge: from one business task to a working application. We review your request personally and agree the required outcome together.
Examples of what comes in
Website activity
“A visitor views three products.”
Internal update
“The stock has been updated.”
External question
“When will my order arrive?”
DataInbox
The relevant data. Your company rules.
Insight
Data for analysis and reporting.
Communication
Inform customers and colleagues with the relevant facts.
Agent work
Carry out agreed tasks or involve a person.
A signal may only add information. Your rules determine what follows.
Illustrative example after connecting sources and configuring rules.
Evidence from practice and the market
Distinguish concrete operational implementations from independent market perspectives on governed context for AI.
Telecom
Operational case
High-volume customer events are checked against current context and operating rules before service or communication continues.
Perspective 1 of 9
Ask DataInbox
Ask your question. One short follow-up makes the answer relevant to your situation.
DEX (DataInbox Expert)
AI Companion connected through DataInbox
Wondering what DataInbox adds alongside your systems and AI? Ask your question in your own words.
Or start with a common question
Data, insight and follow-up
Make data useful for analysis, communication and agreed work. These examples show how your own sources and rules determine what follows.
Website data, without a customer question
Your website sends a product-view event. DataInbox checks the configured fields and adds the category from your connected product data.
For analysis: Product views with their category, ready for analysis. This example only records data and starts no customer contact.
A customer question and internal follow-up
A customer asks for a delivery date while an internal update reports a delay. The new date has not yet been confirmed.
Communication
There is a delay. The new date is not yet confirmed.
Agent work
Create a task for planning to confirm the date.
Illustrative examples after connecting sources and configuring rules. A signal may only add information; a message does not have to start a task.
How an Active Inbox works
The Inbox organises Operational Context around one business purpose: the information, sources and working agreements needed for the work. This lets analysis, customer communication and agent tasks draw on the same business facts. When sources, rules or agents change, you decide and review what needs updating.
Operational input
Business event
What just happened
Data and state
What is true now
Context and knowledge
What it means here
Permitted action
What may happen next
Control remains with your organisation
Each Inbox defines the context, rules, approved capabilities and evidence for one operating purpose.
Purpose, permissions, rules and approvals determine what may happen.
Use approved providers and capabilities for each Inbox without locking knowledge into one model.
Messages, decisions, actions and results remain connected and traceable.
Managed SaaS runs on DigitalOcean. Regional or customer-controlled arrangements depend on the agreed architecture and service scope.
Start with what you know
Begin with an outcome, a recurring problem or a process that must keep working. You do not need to model the complete operation before you start.
Describe what needs to keep working and evolve the Active Inbox from there.
Explore Active Inboxes
Bring an objective or operating problem and shape the Active Inbox with our experts.
Start a Box It ChallengeChallenge us
Describe the objective, a current problem or simply what must work at the end. Start with what you know. We will help shape the first Active Inbox.
The Box It Challenge
Objective first. Working outcome last.
Describe the objective, the current problem or both. Start with what you know.
Your challenge is reviewed personally.
