For MKB teams starting with one or more governed operations
Included capacity
100,000 business messages per month
Start with a complete Company Workspace without pricing every user, rule, or Inbox separately.
For growing operations and higher message volumes
Included capacity
1,000,000 business messages per month
Run multiple operational Inboxes on a dedicated runtime with room to grow across teams and channels.
For regulated, federated, or customer-controlled environments
Included capacity
Volume, storage, deployment, and service levels sized together
Agree the infrastructure, governance, availability, support, and commercial scope your operation requires.
Prices exclude VAT. Contract, billing frequency, storage, support, and excess capacity are confirmed in the commercial agreement.
We help you get started personally. Advice on your use case and a 30-minute guided starting session are included.
Explore advice and onboardingThe AI Companion is the foundation of every plan. It connects your Inboxes to the AI systems you choose. You decide which AI performs each task. DataInbox controls which business data each AI system may use and which actions are allowed.
AI Companion included
Connect multiple AI systems alongside each other. Choose which AI to use for each Inbox and task, under your company rules.
Add payments or identity checks when you need them.
Available now
Execute a permitted payment from a webchat conversation, through an authorised agent, or in response to a defined business action. Assign the provider to any authorised Inbox and control who or what may initiate the payment, its purpose and amount, limits, and approvals.
Make the identity service provider you choose available to any authorised Inbox. Use it for verification, account resolution, lifecycle operations, or controlled access to a personal Inbox under your conditions.
Coming soon
Govern voice interactions, channel consent, permitted context, transcripts, actions, and evidence inside the relevant Inbox.
Connect fulfilment, logistics, shipping, or delivery providers under Inbox-specific order, recipient, status, exception, and evidence conditions.
The price covers the controlled operating boundary
Provider consumption is separate. Model tokens, payment fees, identity checks, and other external usage stay with the chosen provider or agreed commercial scope.
Personal advice and onboarding
Tell us what you want to improve, even if your idea is not fully worked out yet. We listen, ask questions and explore your data, processes and systems with you. With our years of experience in data orchestration, we often see possibilities that are easy to miss at first. We help you get started personally, with an approach that fits your organisation.
Included
We sit down with you for 30 minutes. You tell us what you want to achieve; we ask questions, explore the possibilities and agree a first step you can act on.
From €1,995
We help you get your first production Inbox working and show your team how to use it. From connecting your data to personal onboarding and handover, we work alongside you within the agreed implementation scope.
Scoped together
For multiple operations, regulated policies, custom infrastructure, complex integrations, or Companion engineering.
What the subscription protects
Plan capacity changes. The product model does not. Each operation keeps its own Inbox boundary, deterministic authority, traceable messages, and approved capabilities.
Invite the people needed to operate and review the work.
Create personal, departmental, company-wide, or focused operational Inboxes.
Rules, permissions, approvals, retention, and Companion access remain configurable.
Enterprise scope can include customer-controlled data and deployment arrangements.
Platform and OEM
SaaS vendors, agencies, and integrators can provision tenant environments, embed runtime capabilities, use white-label options, and agree commercial redistribution rights.
Pricing questions
No. The Web Chat SDK is included with your DataInbox licence, with no separate SDK licence fee. Your plan's message, runtime and storage allowances still apply. AI model usage, other provider consumption and optional implementation work remain subject to their existing terms. Included SDK access does not mean unlimited or cost-free AI usage.
An active Companion makes an external service provider available to one or more authorised Inboxes as a governed operational capability. Your organisation chooses the provider, authorised Inboxes, permitted context and operations, limits, approvals, and required evidence. The provider supplies the capability while DataInbox keeps authority and control inside your conditions.
Yes. The AI Companion is a core part of every plan. It connects your Inboxes to one or more AI systems. You decide which AI may be used for each Inbox and task. AI provider usage, such as model tokens, is billed separately under your provider contract.
Yes. You can connect multiple AI systems alongside each other. Your company decides which approved AI may be used for each Inbox and task. DataInbox controls the permitted data and actions for each system. Availability depends on the provider, connection, credentials and agreed deployment.
No. The price covers the governed specialist Companion boundary inside DataInbox: authority, context, policy, task and result contracts, state handling, and evidence. Payment fees, identity checks, and other provider consumption remain subject to the provider contract. Custom connector or implementation work may require a separate scope.
Yes, when an approved Payment Companion or Identity Companion is assigned to the Inbox. A payment can be executed from a webchat conversation, by an authorised agent, or in response to a defined business action. Inbox policy controls who or what may initiate it, its purpose and amount, limits, and approvals. The payment outcome returns as a governed business message. Identity operations can verify a person, resolve an account, or control access to a personal Inbox while recording purpose, authority, consent where required, context, outcome, retention, and evidence. Actual operations depend on the selected provider, connector, credentials, and agreed scope.
No. Starter and Professional include unlimited users, configurable Inboxes, and deterministic rules. The plans differ mainly by included business-message volume, runtime scope, production domains, and service requirements.
We review expected and actual volume with you and agree the right capacity before it becomes an operational problem. Higher or less predictable volumes can be scoped under Professional or Enterprise.
You do not need a finished technical plan to start. Every plan includes a personal 30-minute guided activation session to explore your use case and agree a first step. Additional implementation and onboarding support are scoped and quoted separately, depending on your sources, rules, integrations and production requirements.
You do not have to figure everything out alone. Share your question, idea or use case. We will think it through with you, explore what your data could make possible and explain how we can help you get started. You know the scope and cost before you decide.
